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Legal

Terms of Service

Last updated: 1 January 2025  ·  Effective: 1 January 2025

Plain-English summary: Use the service fairly, pay on time, don't do anything illegal. We provide a solid uptime commitment and give fair notice before any material changes.
Contents
  • 1. Acceptance
  • 2. The service
  • 3. Accounts
  • 4. Acceptable use
  • 5. Payment & billing
  • 6. Free trial
  • 7. Intellectual property
  • 8. Your data
  • 9. Confidentiality
  • 10. Availability & SLA
  • 11. Limitation of liability
  • 12. Indemnity
  • 13. Termination
  • 14. Changes to these terms
  • 15. Governing law
  • 16. Contact

1. Acceptance of terms

By creating an account or using the OnlyDMARC service (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

If you do not agree to these Terms, you must not access or use the Service. These Terms should be read alongside our Privacy Policy.

2. The service

OnlyDMARC provides a cloud-based platform for ingesting, parsing, storing, and visualising DMARC aggregate (RUA) and forensic (RUF) report data. Features are described on our Features page and may change over time.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. For material changes we will provide at least 30 days' notice to active subscribers.

3. Accounts

You must provide accurate, current, and complete information when registering. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised access or breach.

Each account may be used by one natural person. You may invite additional team members under your subscription where your plan allows. You may not share login credentials across multiple individuals.

4. Acceptable use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe the intellectual property rights of others
  • Upload or transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorised access to the Service or its infrastructure
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service to monitor domains you do not own or are not authorised to monitor
  • Resell or sublicense access to the Service without prior written consent
  • Conduct automated scraping or data harvesting beyond normal API use

We reserve the right to suspend or terminate accounts that violate these terms, with or without prior notice depending on severity.

5. Payment & billing

Paid subscriptions are billed in advance on a monthly or annual basis depending on your chosen billing cycle. All fees are in GBP (or as stated on your invoice) and exclude applicable taxes.

Payment is due on the renewal date. Failure to pay within 7 days of the due date may result in service suspension. We use a third-party payment processor; your card details are held securely by that processor and are not stored on our systems.

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the start of the next billing period. Refunds are not provided for unused periods on downgrade, except where required by applicable law.

6. Free trial

We may offer a time-limited free trial of the Service. The trial period starts on the date of account creation. At the end of the trial, the Service will revert to a free tier or require a paid subscription to continue.

We reserve the right to modify or discontinue the free trial offering at any time.

7. Intellectual property

OnlyDMARC and its licensors retain all rights, title, and interest in the Service, including all software, designs, trademarks, and content. These Terms do not grant you any ownership rights in the Service.

You retain all rights to the data you upload or generate through use of the Service ("Your Data"). You grant us a limited licence to process Your Data solely to provide and improve the Service.

8. Your data

We process Your Data as described in our Privacy Policy. You are responsible for ensuring you have the right to submit any data to the Service and that doing so complies with applicable law, including obtaining any necessary consents.

Upon termination of your account, we will make Your Data available for export for 30 days, after which it will be deleted from our systems in accordance with our data retention policy.

9. Confidentiality

Each party agrees to keep the other's confidential information — including the contents of these Terms and any non-public technical or business information — strictly confidential, and not to disclose it to third parties without prior written consent, except as required by law.

10. Availability & SLA

We aim to maintain Service availability of 99.9% per calendar month, excluding scheduled maintenance windows. Scheduled maintenance will be communicated with at least 48 hours' notice where possible and will be performed during low-traffic periods.

In the event of an unplanned outage, we will post updates to our status page and notify affected customers by email. Service credits may be available for downtime exceeding our SLA targets — please contact us to request a review.

11. Limitation of liability

To the maximum extent permitted by applicable law, OnlyDMARC's total liability to you for any claims arising under or in connection with these Terms will not exceed the greater of (a) the fees paid by you in the 12 months preceding the claim, or (b) £100.

In no event will OnlyDMARC be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

12. Indemnity

You agree to indemnify, defend, and hold harmless OnlyDMARC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

13. Termination

You may cancel your subscription at any time via your account settings. Cancellation takes effect at the end of the current billing period. You remain responsible for all charges incurred up to that date.

We may terminate or suspend your account immediately if you materially breach these Terms, or with 30 days' notice otherwise. Upon termination, your right to access the Service ceases and data retention provisions in Section 8 apply.

14. Changes to these terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice by email or via an in-app notice. Continued use of the Service after the effective date of revised Terms constitutes acceptance. If you do not agree to the changes, you may cancel your subscription before they take effect.

15. Governing law & disputes

These Terms are governed by the laws of New Zealand (as long as said laws continue to exist in said country) and the Cayman Islands. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand, unless applicable consumer law in your country of residence provides otherwise.

16. Contact

If you have any questions about these Terms, please contact us:

OnlyDMARC Ltd
Email: legal@onlydmarc.com
Postal address: Please think of the environment and don't send pieces of paper packed inside a package of other paper to people.

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